Pena Palace tickets & tours

Tickets worked smoothly online. The palace is very beautiful, but very tourist crowded. To get into the palace there are time slots and long lines.

Bought tickets to Pena Palace while in Lisbon and taxied to the town. Once there found that there were too many add ons once at the site. Ie; extra bus rides, other tour sites. There were many visitors there the day we went and found the interior tour boring due to length of time shuffling people through the two floors. Would skip that tour the next time. The old town visit part way down the hill after the castle was a highlight for us. Took the train back to what we thought as Lisbon but due to no visitor help at the station ended up on the wrong train.

Had no problems with the tickets. Something came up for our group so we got there later than planned and couldn't enter the actual palace. It was still a great experience just enjoying the terraces and taking lovely photos. We actually wished we'd paid for the park only as we didn't feel like we'd missed much, not entering the palace.

The castle is beautiful and very original, park a haven of peace very nice day without hitch.transport very well organized

An enjoyable day in the company of Paulo SILVA who is a very professional guide and ensures that everyone gets the most out of the tour. I gave 4 stars because the description of the visit to the castle gardens is ambiguous. In fact, the most beautiful gardens don't belong to Pena Palace, but to other castles not included in the tour.

Nice trip We hadskip the vie rocket, That was good Will organiced, the trip inside the castle Lita of nice rooms with good info plates, with just the Essentials Text. Aldo Nice suvenir shop and cafeteria and restaurant. The outside castle trip was ok, nice view. Good organized the route. Not to many people when we were there in the morning. Can see it could be more difficult if there were more people. A little confusion regatding the return transport, but we walked down to Sintra....

It was a wonderful visit to Pena Palace. The weather was perfect. The time we went was less crowded. We took advantage of the shuttle.

I was amazed by all of Sintra. The castles are wonderful but also the village itself is so beautiful and there are very nice places omnto eat.

The ticket process was easy. The palace was nice, but the walk up and the gardens are stunning 🤩 If you are fit enough I highly suggest taking the hike up in the morning.

The highlight of my visit was being able to find parking at the entrance to the garden after almost being scammed by the Tuk Tuk guys at the bottom of the hill. Luckily a local waived his finger to warn me not to park where guy was telling me to go. Garden was nice to hike up though on the sunny day. We did notice Giant Hogweed growing near path which is dangerous to touch though. The palace was amazing and the views are the best we have seen.

This place is perfect for a romantic stroll! The park is simply sublime! 🤩 We parked in Sintra and walked up to the palace through a park. It's a steep climb! But what satisfaction once we got to the top 😍

Very comfortable purchase and excellent experience. The palace and grounds are wonderful. The only downside is that the high number of visitors makes it a long wait before entering and also a bit forced to visit the interiors, which follows a bit of a processional rhythm, everyone proceeding at the same time and not much way to linger. Overall, however, very positive experience! As for the park, immense, full of surprises and tiring to get around (but absolutely worth it)

Online tickets were fast and easy. The park grounds weren't of much interest to us after seeing Moors castle and Pena Palace and all the walking for those sights. Pena Palace was ok. Not hugely glamorous. The mountaintop location is the most impressive thing.

Need a good half day to walk the grounds and palace. Didn't go inside but very satisfied with the outside areas. Steep walk up and not for someone with mobility issues.

Although the palace was very crowded, the place is incredible and we didn't have any problems with the tickets! We just queued up and waited for our turn to go in ☺️ It was amazing!

Absolutely loved it!! We went to Pena Palace in the morning, but it was already bit crowded, so we didnt stay there that long. Instead, we decided to explore the park and it was the best decision. We were there alone pretty much most of the time and from some places, we had an amazing view at the Pena Palace. Definitely recommend spending about 1-2 hours exploring the park.

It was a great experience, just be mindful to arrive plenty of time ahead, to reach the palace it take around 10-15 walk uphill.

The tour was good. The palace is pretty amazing. The one thing that was a little bothersome was the fact that on the tkt it says that your time a lot is your time slot and will not be tolerated if missed, well it was , many ppl were arriving after their scheduled time. One thing that would be nice to be included is the length it can take to get from train station to the palace, the traffic was very congested and took longer than we thought it would. We were thankful we gave ourselves lots of time to get there

The castles are beautiful. They are worth visiting, but I do not recommend doing both visits on the same day. The distances between one and the other involve more than an hour's drive. The coaches run every 20 minutes. I wanted to stay longer at Quinta da Regaleira, and it was getting late to get into Quinta da Pena. I had to take a Bolt to get there on time. Calculate well the distances and how you are going to be able to travel.

Was an amazing place to visit, loved it! We were very glad we paid for priority entrance & skipped the queue. Also signage in English so no need for a guided tour.

Charming places, consider the weather and especially the wind that can be very strong in the highlands. The places are to be visited in more than one day if you are a nature lover.

Fascinating palace with almost fairytale like extragances architecturally. The queues however were excessive despite entry system.

The palace is beautiful and its gardens. The worst thing is the hill to get to it and the need to arrive on time.

Very nice place....it was worth it. Easy ka oricedure to purchase online. Slightly high price. Satisfied

The experience was outstanding regarding the quinta da Regaleira, beautiful the garden part all to discover with the caves as icing on the cake is beautiful fairy tale atmosphere. On the other hand, less beautiful was the visit of the Pena Palace, the palace very nice to photograph in the outside part but how the visit inside is organized I did not like it: it is a perennial and endless line to see two rooms and you do not see them well because you have to keep walking as there are so many people.

Thanks to the e-ticket for 11am, we didn't have to queue and were able to go straight in when we arrived shortly after 11am.

At the time of arrival, we were able to enter with our tickets with ease. We showed up 45 minutes early so we had to wait in a lineup of others who were also early. They control the amount if traffic entering in this way which was appreciated because it was very very busy. The gardens and the palace themselves are stunning. We waited about 30 minutes in line to see the initiation well, but it was so worth it. We both really enjoyed learning about the property and the man who built it via the interactive video and historical timelines that they have on display in one of the buildings

The Quinta da Regaleira was the best sight we visited in Sinatra. Much better than the Pena Palace and much easier to get to, just a 10 minute walk from the center. Can easily spend 2 hours walking the grounds so if you you only have time for one do this one.

Tickets worked smoothly online. The palace is very beautiful, but very tourist crowded. To get into the palace there are time slots and long lines.

Bought tickets to Pena Palace while in Lisbon and taxied to the town. Once there found that there were too many add ons once at the site. Ie; extra bus rides, other tour sites. There were many visitors there the day we went and found the interior tour boring due to length of time shuffling people through the two floors. Would skip that tour the next time. The old town visit part way down the hill after the castle was a highlight for us. Took the train back to what we thought as Lisbon but due to no visitor help at the station ended up on the wrong train.

The space is just indescribable, at least in a way to do it justice. Stunning things to see at every turn. A glorious place to visit! No picture can do it justice. We loved exploring the caves and the well the most but so much more than that to do.

Had no problems with the tickets. Something came up for our group so we got there later than planned and couldn't enter the actual palace. It was still a great experience just enjoying the terraces and taking lovely photos. We actually wished we'd paid for the park only as we didn't feel like we'd missed much, not entering the palace.

The castle is beautiful and very original, park a haven of peace very nice day without hitch.transport very well organized

An enjoyable day in the company of Paulo SILVA who is a very professional guide and ensures that everyone gets the most out of the tour. I gave 4 stars because the description of the visit to the castle gardens is ambiguous. In fact, the most beautiful gardens don't belong to Pena Palace, but to other castles not included in the tour.

The site was a magical place and we thoroughly enjoyed it. Spent about 3.5 hours exploring. Was a bit disappointed that the palace section was only 1 floor. I saw lots of map postings but I didn't see any "you are here" markers. Of course it was crowded but everyone was happy. I didn't see one person in a foul mood.

I was amazed by all of Sintra. The castles are wonderful but also the village itself is so beautiful and there are very nice places omnto eat.

The ticket process was easy. The palace was nice, but the walk up and the gardens are stunning 🤩 If you are fit enough I highly suggest taking the hike up in the morning.

The highlight of my visit was being able to find parking at the entrance to the garden after almost being scammed by the Tuk Tuk guys at the bottom of the hill. Luckily a local waived his finger to warn me not to park where guy was telling me to go. Garden was nice to hike up though on the sunny day. We did notice Giant Hogweed growing near path which is dangerous to touch though. The palace was amazing and the views are the best we have seen.

This place is perfect for a romantic stroll! The park is simply sublime! 🤩 We parked in Sintra and walked up to the palace through a park. It's a steep climb! But what satisfaction once we got to the top 😍

Online tickets were fast and easy. The park grounds weren't of much interest to us after seeing Moors castle and Pena Palace and all the walking for those sights. Pena Palace was ok. Not hugely glamorous. The mountaintop location is the most impressive thing.

Need a good half day to walk the grounds and palace. Didn't go inside but very satisfied with the outside areas. Steep walk up and not for someone with mobility issues.

Although the palace was very crowded, the place is incredible and we didn't have any problems with the tickets! We just queued up and waited for our turn to go in ☺️ It was amazing!

It was a great experience, just be mindful to arrive plenty of time ahead, to reach the palace it take around 10-15 walk uphill.

The tour was good. The palace is pretty amazing. The one thing that was a little bothersome was the fact that on the tkt it says that your time a lot is your time slot and will not be tolerated if missed, well it was , many ppl were arriving after their scheduled time. One thing that would be nice to be included is the length it can take to get from train station to the palace, the traffic was very congested and took longer than we thought it would. We were thankful we gave ourselves lots of time to get there

The castles are beautiful. They are worth visiting, but I do not recommend doing both visits on the same day. The distances between one and the other involve more than an hour's drive. The coaches run every 20 minutes. I wanted to stay longer at Quinta da Regaleira, and it was getting late to get into Quinta da Pena. I had to take a Bolt to get there on time. Calculate well the distances and how you are going to be able to travel.

Was a great experience however I only got 1 audio guide for Pena Palace only. The audio guide wasn't very helpful either. I just paused it to read the available description in each room as I found it to be more informative.

Charming places, consider the weather and especially the wind that can be very strong in the highlands. The places are to be visited in more than one day if you are a nature lover.

Fascinating palace with almost fairytale like extragances architecturally. The queues however were excessive despite entry system.

The palace is beautiful and its gardens. The worst thing is the hill to get to it and the need to arrive on time.

I bought a ticket online and it was the best thing I ever done because the lineup was huge and I went straight through and Audio guide explained all the points. It was a beautiful experience. I'm glad they did it and I will suggest it to all my friends

Tickets worked smoothly online. The palace is very beautiful, but very tourist crowded. To get into the palace there are time slots and long lines.

Bought tickets to Pena Palace while in Lisbon and taxied to the town. Once there found that there were too many add ons once at the site. Ie; extra bus rides, other tour sites. There were many visitors there the day we went and found the interior tour boring due to length of time shuffling people through the two floors. Would skip that tour the next time. The old town visit part way down the hill after the castle was a highlight for us. Took the train back to what we thought as Lisbon but due to no visitor help at the station ended up on the wrong train.

Had no problems with the tickets. Something came up for our group so we got there later than planned and couldn't enter the actual palace. It was still a great experience just enjoying the terraces and taking lovely photos. We actually wished we'd paid for the park only as we didn't feel like we'd missed much, not entering the palace.

The castle is beautiful and very original, park a haven of peace very nice day without hitch.transport very well organized

Good, but no public transportation to Castro Dos Mouros, by walk to Castro is hard for me, but it's a wonderful experience😅

An enjoyable day in the company of Paulo SILVA who is a very professional guide and ensures that everyone gets the most out of the tour. I gave 4 stars because the description of the visit to the castle gardens is ambiguous. In fact, the most beautiful gardens don't belong to Pena Palace, but to other castles not included in the tour.

I was amazed by all of Sintra. The castles are wonderful but also the village itself is so beautiful and there are very nice places omnto eat.

The ticket process was easy. The palace was nice, but the walk up and the gardens are stunning 🤩 If you are fit enough I highly suggest taking the hike up in the morning.

The highlight of my visit was being able to find parking at the entrance to the garden after almost being scammed by the Tuk Tuk guys at the bottom of the hill. Luckily a local waived his finger to warn me not to park where guy was telling me to go. Garden was nice to hike up though on the sunny day. We did notice Giant Hogweed growing near path which is dangerous to touch though. The palace was amazing and the views are the best we have seen.

This place is perfect for a romantic stroll! The park is simply sublime! 🤩 We parked in Sintra and walked up to the palace through a park. It's a steep climb! But what satisfaction once we got to the top 😍

We really loved the climb and the views from this castle. Well worth the effort. Btw- we used Uber to get there fast.

Online tickets were fast and easy. The park grounds weren't of much interest to us after seeing Moors castle and Pena Palace and all the walking for those sights. Pena Palace was ok. Not hugely glamorous. The mountaintop location is the most impressive thing.

Need a good half day to walk the grounds and palace. Didn't go inside but very satisfied with the outside areas. Steep walk up and not for someone with mobility issues.

Although the palace was very crowded, the place is incredible and we didn't have any problems with the tickets! We just queued up and waited for our turn to go in ☺️ It was amazing!

It was a great experience, just be mindful to arrive plenty of time ahead, to reach the palace it take around 10-15 walk uphill.

The tour was good. The palace is pretty amazing. The one thing that was a little bothersome was the fact that on the tkt it says that your time a lot is your time slot and will not be tolerated if missed, well it was , many ppl were arriving after their scheduled time. One thing that would be nice to be included is the length it can take to get from train station to the palace, the traffic was very congested and took longer than we thought it would. We were thankful we gave ourselves lots of time to get there

The castles are beautiful. They are worth visiting, but I do not recommend doing both visits on the same day. The distances between one and the other involve more than an hour's drive. The coaches run every 20 minutes. I wanted to stay longer at Quinta da Regaleira, and it was getting late to get into Quinta da Pena. I had to take a Bolt to get there on time. Calculate well the distances and how you are going to be able to travel.

Was a great experience however I only got 1 audio guide for Pena Palace only. The audio guide wasn't very helpful either. I just paused it to read the available description in each room as I found it to be more informative.

Charming places, consider the weather and especially the wind that can be very strong in the highlands. The places are to be visited in more than one day if you are a nature lover.

Fascinating palace with almost fairytale like extragances architecturally. The queues however were excessive despite entry system.

The palace is beautiful and its gardens. The worst thing is the hill to get to it and the need to arrive on time.

Very nice place....it was worth it. Easy ka oricedure to purchase online. Slightly high price. Satisfied

The experience was outstanding regarding the quinta da Regaleira, beautiful the garden part all to discover with the caves as icing on the cake is beautiful fairy tale atmosphere. On the other hand, less beautiful was the visit of the Pena Palace, the palace very nice to photograph in the outside part but how the visit inside is organized I did not like it: it is a perennial and endless line to see two rooms and you do not see them well because you have to keep walking as there are so many people.

Palace & park are nice. You need more than 2 hours

The Palace is an amazing place with lots of history a s stunning views.

Hugo was an incredible tour guide with tons of knowledge to share! Really learnt a lot about Sintra and the surround areas.

Our guided tour with Headout to Sintra, Cascais, and other stunning spots was fantastic. Mario, our guide, was incredibly informative, had a great sense of humor, and drove expertly. His knowledge and personality made the experience memorable. Highly recommend this tour for a fun and insightful day trip from Lisbon!

Our guide Hugo was the best! He was charismatic and very knowledgeable, giving us plenty of history to understand more about the places we were going. I would highly recommend this tour. It was a small group and the van was very comfortable. The locations we went to were stunning.

I thought the booked tour was more guided and the two speech tour was also a little bit boring. Sorry I would not recommend this tour

Everything was great, guide Ivo was awesome !

There was no indication of the final march to the Pena castle. Way too far & steep to walk for seniors. It would have been good to know how far & steep that final climb was going to be round trip. Guide was very good but focused on the front of the bus. We ended up sitting near the back & 2 women continually talked the whole time. It was difficult to hear the guide.

We didn't once feel rushed. When I told the guide I couldn't hear as we were at the back he put the microphone on.

Our tour of Pena Palace was amazing. We did a guided tour which is worth the extra money, as you get all the details of the the family and palace history. Our tour guide Mariana Santos was amazing, very knowledgeable, patient, and answered all our questions. Five star.

Our guide was amazing!!! You need to revamp your website to explain to people that you cannot drive up to the palace. Parking must be done somewhere lower in town or partway up mountain. Also, you need to retake a picture of the meeting place. It's inside the gates after you have already been scanned by the ticket takers. It's just to the left of the entrance gate. Both of these suggestions would make the whole experience less frustrating! It's an easy fix.

Our guide was very knowledgable. pleasant and spoke English very well and the palace was a fantastic building. Although it was very busy the queue moved at an acceptable speed.

Overall the experience & tour was incredible. Our guide was very knowledgeable and answered all questions plus of course gave us an amazing historical tour surrounding the property. Our tickets were for 4pm & we had to park at the bottom of the mountain - we were late given traffic and we practically ran to get to the designated spot at 4pm. No guide was there - we asked many people finally calling Headout in which the rep was very helpful but told us our guide was "running late" and wouldn't be there until 4:30. We finally spotted him about that time and he told us our booking was 5pm. He took pictures of our tickets clearly stating 4pm - to us this was a huge error as we also had plans following this tour that then were delayed. Also the tour was supposed to be 1.5 hours and was just over 1 hour. Felt we were a bit rushed.

Our guide Nuno was easily accessible and knowledgeable, and we received a good education about the palace

Guide was GONE! at exactly 2:00 Support gave me a reference number and said talk to the ticket office They said the guide had nothing to do with them

Although the guide was very willing and did her best and even made the effort to speak in French. She just wasn't up to scratch. She even indicated that she wouldn't be taking the tour inside the palace, even though that was what we were expecting. She decided to take the tour inside. She even told us that she was obliged to do this job. It's not up to the standard of other guided tours we've been on and other guides on site.

Already fed back on several different emails.

We were very fortunate, Able to drive up get parking close, The guided was well worth it, Learning the backstories and moving through quickly, Our guide was fantastic, only downside was a light mist of rain and a fog, We also went back into Sintra ang ad dinner at a great tapas place by the railway, Cant wait to come back to portugal and see the other sights nearby there

I was the only tourist showing up. Andreana was nevertheless very professional and thorough with this tour for only one. Her knowledge and depth made this tour very enjoyable and educational. The Palace, its historical background and the view are all unique and fascinating. I highly recommend this tour.

It was well organized and our English speaking guide , Mary Ann, was outstanding. The only small issue was the instructions for where to meet the guide were unclear. Thanks

The tour itself was fine however the guide did not make herself visible. We had to ask where to go and security pointed out where we should be and who our guide was. She did not take into consideration anyone's physical ability to walk up the hill. She started walking up the hill when I had to point out that my mother had an ankle injury and would need the bus. She then held the group for a further few minutes while another tour member finished a personal conversation. The tour left 15 minutes late. She was knowledgeable and pleasant however she could have communicated/engaged better initially.

Our tour guide was knowledgable and passionate about the Portuguese history as it relates to the palace. Was quite enjoyable and brought a lot more interest to visiting the Palace. The only downside of the tour was that the palace was quite crowded and there were some very aggressive tourists around us who pushed us out of the way to get in( no one in our group).

Tickets worked smoothly online. The palace is very beautiful, but very tourist crowded. To get into the palace there are time slots and long lines.

It is all about convenience and turning to Headout facilitated the purchase of not one location (monument ) but two to visit. The website presented various options and packages,(which made it harder to choose) with a simplified form of navigation. It was easy and a satisfying experience to choose, pay and receive all the necessary information for my visit. I highly recommend HEAD OUT.COM.

Bought tickets to Pena Palace while in Lisbon and taxied to the town. Once there found that there were too many add ons once at the site. Ie; extra bus rides, other tour sites. There were many visitors there the day we went and found the interior tour boring due to length of time shuffling people through the two floors. Would skip that tour the next time. The old town visit part way down the hill after the castle was a highlight for us. Took the train back to what we thought as Lisbon but due to no visitor help at the station ended up on the wrong train.

Had no problems with the tickets. Something came up for our group so we got there later than planned and couldn't enter the actual palace. It was still a great experience just enjoying the terraces and taking lovely photos. We actually wished we'd paid for the park only as we didn't feel like we'd missed much, not entering the palace.

The castle is beautiful and very original, park a haven of peace very nice day without hitch.transport very well organized

An enjoyable day in the company of Paulo SILVA who is a very professional guide and ensures that everyone gets the most out of the tour. I gave 4 stars because the description of the visit to the castle gardens is ambiguous. In fact, the most beautiful gardens don't belong to Pena Palace, but to other castles not included in the tour.

I was amazed by all of Sintra. The castles are wonderful but also the village itself is so beautiful and there are very nice places omnto eat.

The ticket process was easy. The palace was nice, but the walk up and the gardens are stunning 🤩 If you are fit enough I highly suggest taking the hike up in the morning.

The highlight of my visit was being able to find parking at the entrance to the garden after almost being scammed by the Tuk Tuk guys at the bottom of the hill. Luckily a local waived his finger to warn me not to park where guy was telling me to go. Garden was nice to hike up though on the sunny day. We did notice Giant Hogweed growing near path which is dangerous to touch though. The palace was amazing and the views are the best we have seen.

This place is perfect for a romantic stroll! The park is simply sublime! 🤩 We parked in Sintra and walked up to the palace through a park. It's a steep climb! But what satisfaction once we got to the top 😍

Online tickets were fast and easy. The park grounds weren't of much interest to us after seeing Moors castle and Pena Palace and all the walking for those sights. Pena Palace was ok. Not hugely glamorous. The mountaintop location is the most impressive thing.

Need a good half day to walk the grounds and palace. Didn't go inside but very satisfied with the outside areas. Steep walk up and not for someone with mobility issues.

Although the palace was very crowded, the place is incredible and we didn't have any problems with the tickets! We just queued up and waited for our turn to go in ☺️ It was amazing!

It was a great experience, just be mindful to arrive plenty of time ahead, to reach the palace it take around 10-15 walk uphill.

The tour was good. The palace is pretty amazing. The one thing that was a little bothersome was the fact that on the tkt it says that your time a lot is your time slot and will not be tolerated if missed, well it was , many ppl were arriving after their scheduled time. One thing that would be nice to be included is the length it can take to get from train station to the palace, the traffic was very congested and took longer than we thought it would. We were thankful we gave ourselves lots of time to get there

The castles are beautiful. They are worth visiting, but I do not recommend doing both visits on the same day. The distances between one and the other involve more than an hour's drive. The coaches run every 20 minutes. I wanted to stay longer at Quinta da Regaleira, and it was getting late to get into Quinta da Pena. I had to take a Bolt to get there on time. Calculate well the distances and how you are going to be able to travel.

Was a great experience however I only got 1 audio guide for Pena Palace only. The audio guide wasn't very helpful either. I just paused it to read the available description in each room as I found it to be more informative.

Charming places, consider the weather and especially the wind that can be very strong in the highlands. The places are to be visited in more than one day if you are a nature lover.

Fascinating palace with almost fairytale like extragances architecturally. The queues however were excessive despite entry system.

The palace is beautiful and its gardens. The worst thing is the hill to get to it and the need to arrive on time.

Very nice place....it was worth it. Easy ka oricedure to purchase online. Slightly high price. Satisfied

The experience was outstanding regarding the quinta da Regaleira, beautiful the garden part all to discover with the caves as icing on the cake is beautiful fairy tale atmosphere. On the other hand, less beautiful was the visit of the Pena Palace, the palace very nice to photograph in the outside part but how the visit inside is organized I did not like it: it is a perennial and endless line to see two rooms and you do not see them well because you have to keep walking as there are so many people.

Palace & park are nice. You need more than 2 hours

The Palace is an amazing place with lots of history a s stunning views.

No queues to buy tickets. A gigantic, magnificent park

A spectacular site, surrounded by nature. It gives a lot of peace. Well organized and they knew how to make the most of everything. We ate at the restaurant and liked the food very much and the price was quite good.

Perfect experience!!! We spent 3 days in Lisbon and bought LisboaCard which allowed us to discover the city and region without stress. Everything is included in LisboaCard, metro, bus, streetcar and even the train to Sintra! You can visit museums for free and get 10% off your bill in restaurants! A great experience!

Easy to buy tickets, I reccomend not going with a group so you aren't rushed through, we went solo and really enjoyed taking our time taking pictures and soaking it all in.

Without buying tickets I can travel everywhere in Lasboa, where I want. I spent money and time. It is a good idae and choice for travel. I can suggest this Card for new visitors in Lisbao.

The Lisboacard is highly recommended. We bought it for 3 days and it was really worth it. You don't have to queue when you visit the Castello San Jorge. The left row is for Lisboacard holders and it's quicker. Use of the streetcar, streetcar and public buses are included. Entrance to numerous museums is also included. Please visit the Museum de Azulejos with its beautiful church. You can order the card online and pick it up at the Tourist Office (at the airport or in the city)

Greatest part was that we could climb almost everywhere, even the places we didn't know exist but found them accidentaly

I was amazed by the beauty of this palace

The lisboa card is a good solution that allows you to get around the city and see various attractions while also often skipping the ticket booth line. It's just too bad that pickup is tied to a physical operator and daytime office hours, if you arrive at night you will pick it up the next day.

The ticket for the palace The ticket for the palace was the same one you get with the app, so it's very easy to access. However, the Lisbon Card was more complicated because the downtown offices closed at lunchtime, which was the time we arrived. However, there was no problem getting it later.

Online tickets expfence was excellent pulling up the tickets on line was also excellent. Where to park and get a bus to the gate was confusing because it is a one way road up and down not a lot of parking also need to be in shape a lot walking and hiking!

So convenient. Practical,easy to use. Didnt work at earthquake museum or queluz or cathedral but did at lots of other places. Used it on buses trams trains and metro. Well worth the money. Thank you.

Too many exceptions to where to use the card and some locations wasn't clear if they accepted it. Very few places to pickup the physical card. Most travelers don't have the time or patience to research all of this.

what a wonderful experience vibrant colours beautifully coordinated rooms great staff we went above and beyond to make our day a little bit special restaurant that was reasonable and food was very very nice gardens were amazing. Only thing I would say was a drawback with the annoying Drivers that really did if anything spoil our experience having a net it was great but as a warning to others going to the pen Palace, they're not trust or use the book took Drivers. They're out there to rip you off.

Excellent! Everything worked perfect, tickets, transportation, it is a great value for money especially the use we made of it in our pass through Lisbon.

Even thou long line, Palace was very nice with beautiful furnishings. Really liked the gardens on the way down into town!

Very practical and easy to use, the fact that it integrates means of transport and tourist attractions saves us time and money during a trip that is usually very short.

This attraction is phenomenal. Enter the park for a trip into a fairytale setting. It's a lot of walking up and down hills, so wear good tennis shoes.

Simple easy process to confirm reservations, price was reasonable and tickets downloaded on the app. Was the easiest process ever!

Everything is beautiful, but you should improve the signposting of the paths by indicating where you are on the maps and also the distances.

Pena palace was amazing. Very well organised. Getting back to Lisbon was an issue due to the black out. More information should have been available due to bus timetable etc

There was a public transportation strike. There was also a power outage that prevented us from making full use of the card.

The castle is certainly worth seeing and is described by many as the Portuguese Neuschwanstein. They have probably never been to the Bavarian castle, because Pena can't even begin to compete with it. On closer inspection, there is little left of the colorful façade - it is too dirty for that. Access and parking are simply catastrophic.

It is such a beautiful palace set in a stunning location. Although it was quite busy we didn't have to wait too long thanks to the allotted time slot. Once inside we were not rushed and it was not too crowded. The only thing I would warn visitors is that phone signal, when at the gate house, is very poor which caused real issues trying to sort out an Uber.

It was a wonderful experience and thanks to the Lisbon Card we visited almost the entire city without any problems with tickets and public transportation

The transfer service was reduced due to a broken bus, so we walked and were late. We had to show our tickets four times. The line was ridiculous and when we got inside none of the room attendants knew any history, they were just security guys. The place was too crowded and the curation was not good so we didnt really learn much about it.